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Support & Services
Whether you have a question, need assistance, or want to connect with our team, we are here for you.

Contact us quickly by phone, mail or online.

Do you have questions about your accounts or how to take care of certain tasks? 

We make it easy to get in touch with us so you can get the answers you need in a timely manner.

Call Us

Main Phone: (808) 930-7700

Toll-Free: (800) 514-2328

Lost or Stolen Card

During Business Hours: (808) 930-7700

After Hours: (800) 654-7728

Mailing Address

73-5611 Olowalu Street
Kailua-Kona, HI 96740

Schedule an Appointment

Skip the wait and schedule your appointment today.

Click the Schedule Appointment button and select a time that works best for you. We'll be ready to welcome you when you arrive.

*Appointments are available for select services.

Additional Support

Support When You Need It

Access FAQs and helpful resources online anytime.

Bank Beyond the Island

Visit a shared branch when traveling outside Hawaii Island.

Convenient Cash Access

Find surcharge-free ATMs through the CO-OP Network.

Contact Us

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Holiday
Date
New Year's Day Thursday, January 1, 2026
Dr. Martin Luther King, Jr. Day Monday, January 19, 2026
Presidents' Day Monday, February 16, 2026
Memorial Day Monday, May 25, 2026
Juneteenth National Independence Day Friday, June 19, 2026*
Independence Day Friday, July 3, 2026*
Saturday, July 4, 2026**
Labor Day Monday, September 7, 2026
Columbus Day (Indigenous Peoples' Day) Monday, October 12, 2026
Veterans' Day Wednesday, November 11, 2026
Thanksgiving Day Thursday, November 26, 2026
Christmas Day Friday, December 25, 2026***

Frequently Asked Questions

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Phone Numbers

Main Number: 808-930-7700, Toll-Free: 800-514-2328        

Lost/Stolen VISA®

During Business Hours: 808-930-7700, After Hours: 800-847-2911  

Mailing Address:

73-5611 Olowalu Street, Kailua-Kona, HI 96740

Our holiday hours can be found on our Holiday Schedule.

We have six branch locations throughout Hawaii Island. More information about our branches can be found on our branch locations.