Digital Banking Login Guide

Business Banking User Guide

New Business Users

Start here if you've never had a digital banking account for your business with HCFCU before.

IMPORTANT:

Only the primary business owner on the business account should complete this registration process. This individual will be considered the "primary user" and will be able to add additional users with custom permissions from the account dashboard.

If you have multiple business accounts at HCFCU, you will need to complete this registration process to create login credentials for each individual business account.

6. You should receive a call, text, or email containing a code. Type the six-digit verification code into the Verification Code field. Click the Next button.

If you are on a browser, do not fully close this browser window or tab to retrieve the code from another website. Instead, open a new browser tab to navigate to another website.

If you are on the mobile app, do not fully close the HCFCU Mobile App to retrieve the code from another app. Instead, use your mobile device's "switch apps" feature to navigate to another app without closing the HCFCU Mobile App.

Check your email's spam folder if you do not see the email in your inbox within five minutes.

8. In the Password and Confirm Password fields, type in your preferred password.

Avoid passwords that are easy to guess or used with other websites.

Do not share this password with anyone for any reason.

Your password must:

Have between 8-32 characters
Contain at least one number
Contain at least one lowercase letter
Contain at least one uppercase letter
Contain at least one of the following special characters !@#$%^&*()|
Not contain any of the following special characters <>

Business Banking Users and Sub Users Guide

Click here to view

Digital Banking Login Guide

New Business Users

Start here if you've never had a digital banking account for your business with HCFCU before.

1. From www.hicommfcu.com, click on the Login button at the top right corner of the page.

2. Click on New User.

3. Click the Register as a Business button.

4. Type in your Business Tax ID (EIN, Employer Identification Number), Primary Business User SSN (Social Security Number), Account Number, and Zip Code for the physical address of the business in the corresponding fields. Click the Next button.

5. To protect your account, we need to verify your identity. Please choose a Verification Method - Text Message, Voice Message, or Email - in the corresponding dropdown menu. You may select from the phone numbers/email we have on file for you. Click the Next button.

6. You should receive a call, text, or email containing a code. Type the six-digit verification code into the Verification Code field. Click the Next button.

If you are on a browser, do not fully close this browser window or tab to retrieve the code from another website. Instead, open a new browser tab to navigate to another website.

If you are on the mobile app, do not fully close the HCFCU Mobile App to retrieve the code from another app. Instead, use your mobile device's "switch apps" feature to navigate to another app without closing the HCFCU Mobile App.

Check your email's spam folder if you do not see the email in your inbox within five minutes.

7. In the Username field, type in your preferred username. Your username must:

Have between 8-32 characters

Start with a letter

Not contain any of the following special characters ^<>

8. In the Password and Confirm Password fields, type in your preferred password.

Avoid passwords that are easy to guess or used with other websites.

Do not share this password with anyone for any reason.

Your password must:

Have between 8-32 characters

Contain at least one number

Contain at least one lowercase letter

Contain at least one uppercase letter

Contain at least one of the following special characters !@#$%^&*()|

Not contain any of the following special characters <>

9. Click the Register button.

10. Review the Terms & Conditions.

11. Click the Accept & Continue button.

12. Review the contact information we have on file for you. If any details are incorrect, click the Edit Contact Information button.

13. If everything looks good, click the Confirm button.

14. All done! You will be redirected to your account dashboard.