Contact Us

We're here to help

Contact us quickly by phone, mail or online

Do you have questions about your accounts or how to take care of certain tasks? We make it easy to get in touch with us so you can get the answers you need in a timely manner.


Choose the most convenient way to contact us

Phone Numbers

Main Number: (808) 930-7700
Toll-Free: (800) 514-2328
TTY: (808) 329-8192

Lost/Stolen VISA®

During Business Hours: (808) 930-7700
After Hours: (800) 528-2273

Mailing Address

73-5611 Olowalu Street
Kailua Kona, HI 96740

To ensure the safety of our staff and members, the following practices are required while visiting our branch locations:

  • Please use the complimentary Hand Sanitizer when entering
  • Avoid physical contact, such as hugs or handshakes
  • Maintain at least six feet between you and others
As a reminder, we cannot schedule appointments for any individual that is ill and/or subject to quarantine due to any reasons.

Please also consider these alternatives for your financial needs: ATMs, Night Depositories, Online & Mobile Banking.

Please indicate below which branch you would like to visit along with your preferred date and time.

Please note: This form is not secure. Do not include any personally identifying information such as Social Security Numbers or Account Numbers to this comment Box.

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