Mobile App Privacy Policy

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Hawaii Community Federal Credit Union

This policy provides information about data accessed by our mobile application.  This disclosure supplements our general privacy policy disclosure.

The Hawaii Community FCU mobile application requests access to information stored on your device such as location, camera, contacts, or other features you are enrolled in to enrich and simplify your own user experience and improve our services, as well as provide additional security to protect your account.

What types of information the app will request access to and that you can limit:
  • Contacts used to send money to people you know and trust using the Zelle® feature on the app.
  • Camera used to take a photo of a check to deposit using the mobile deposit feature on the app.

It is important for you to understand that:
  • Before granting access to this information, you will be prompted to give the application that permission.
  • If you do not wish to grant that permission, you may decline.
  • If you later change your mind, those permissions can be updated in your device's settings.

Additional information we may collect and that you cannot limit:
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings such as:
  • Device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information).
  • Device event information (such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL).
  • Limited personal information (such as IP address, browser user agent, and location)
  • Session information (such as timing and duration of usage).

The application information is retained in accordance with state and federal record retention laws.

The effective date of this Mobile Application Privacy Policy is May 1, 2022
If you have any questions regarding this Mobile Application Privacy Policy, you can contact us at:

Contact Information:

Telephone Numbers:
In Hawaii:            808-930-7613
Toll Free:             1-800-514-2328
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