Kailua-Kona Branch Renovations

Kailua-Kona Branch Renovations

To improve and enhance member experiences, the Kailua-Kona Branch started renovations this April.
 

Thank you for your patience and understanding as construction occurs.
We will be providing updated information on our website and social media pages.
We are pleased to report that the renovation of the Kailua-Kona Branch that started in April 2022 is progressing very nicely.

The branch was tentatively scheduled to reopen after the first phase of construction. After careful consideration, we determined that the limited branch services we had planned to offer during construction would have created an experience that was far below our members’ standards. Our assessment of the extent of the renovation and the interim conditions of the branch led us to make this determination. The Kailua-Kona Branch will remain closed until the renovation is complete, which is tentatively scheduled for February 2023.

Please continue to take care of your banking needs during the renovation through any of the following options:
  • Our other branch locations will be available to serve your banking needs during the Kailua Branch closure, with the closest being the Kaloko Branch located 5 miles away at 73-5611 Olowalu Street in the Kaloko Industrial Park or at the Kealakekua Branch located 9 miles away at 81-6631 Mamalahoa Hwy.
  • Use the convenience of our online or mobile banking and bill pay service options for convenient, 24/7 options to conduct your business anywhere, anytime.
  • The CO-OP Shared Branching network (www.hicommfcu.com/Shared-Branches) allows you to conduct your credit union business at over 5,600 participating credit unions just as if you were in a Hawaii Community FCU branch. 
  • The CO-OP ATM and network (www.hicommfcu.com/Shared-Branches) allows you access to nearly 30,000 surcharge-free ATMS nationwide.

Safe deposit box appointments will not be available from September 12, 2022 to September 23, 2022. 

A note for our safe deposit box members: 
During this temporary branch closure, access to safe deposit boxes will be available by appointment only. Please fill out the form below and a representative will contact you to schedule your appointment. Please allow one business day for a representative to contact you. 

*Please bring your valid photo ID to your appointment for verification purposes.

Appointments available in 15 minute time slots during the following hours:
     Monday-Thursday  3:30 pm - 4:30 pm
     Friday  3:30 pm - 5:30 pm

Requests will be reviewed during the following hours:
     Monday-Thursday  8:30 am - 4:30 pm
     Friday  8:30 am to 5:30 pm 

Please fill out the form below to request an appointment.





The Kailua-Kona Branch (75-159 Hualalai Road) will remain closed until the renovation is complete, which is tentatively scheduled for February 2023.
The branch is tentatively scheduled to re-open in February 2023.
The renovation will update the branch layout with a modern design that creates convenience, enhanced security and elevates the member experience. Members can look forward to the following upgrades:
 
  • Installation of a drive-up ATM.
  • Secure 24-hour vestibule with two ATMs and a night depository.
  • Tech bar that provides information on HCFCU’s products and services electronically.
  • Biometric access to the safe deposit box area.
  • Imagery within the branch highlighting our roots and significant dates throughout our history.
The branch is tentatively scheduled to re-open in February 2023. We appreciate your patience and understanding as we work to improve your experience at our Kailua-Kona branch. Please note that all dates are subject to change. We promise, it will be worth it!
During this temporary branch closure, access to safe deposit boxes will be available during specified hours throughout the week by appointment only. Please fill out the form on Safe Deposit Box Appointments tab on this page to schedule an appointment. Please bring your valid photo ID to your appointment for verification purposes.
As the renovation progresses into the next phase, the ATM and night depository will be unavailable beginning August 15, 2022 throughout the duration of the project.
The Kailua-Kona branch staff will be temporarily located at the Kaloko and Kealakekua Branches and will be serving Kailua-Kona members there during the renovation.
Give us a call at (808) 930-7700 and we’ll be happy to help. 

Kailua Interior Rendering 2
 

Kailua Interior Rendering 1


Kailua Exterior Rendering
 
 
Kailua Drive Up


Kailua Exterior


Kailua Exterior Wall

 
Kailua Branch Interior

 

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