Victim of Identity Theft
We're here for you
Take these steps if your accounts have been compromised
Identity theft is a serious crime than can undermine your finances. We want to minimize the damage caused by identity theft with resources and services that can help you get everything back to normal.
Quick action can reduce the negative impact
Within our 'ohana, everyone looks out for each other. So if you think your account or identity has been compromised, take action immediately.
Here's What To Do
- Contact us and any other institution that held your affected accounts
- Stop payments on all checks and contact these check-verification companies: Telecheck at 800-710-9898 and Certegy at 800-437-5120
- Place a fraud alert on your credit report by contacting one of the three main credit bureaus: Equifax at 800-685-1111, Experian at 888-397-3742 or TransUnion at 800-888-4213
- Contact the Social Security Fraud Hotline at 800-269-0271
- Close all accounts that were opened without your permission
- File a report with local police and get a case number with copy of the report
- Report stolen mail by calling the U.S. Postal Service at 877-876-2455
- Notify the Federal Trade Commission at 877-438-4338
- Contact the Securities and Exchange Commission at 800-732-0330 to protect your investment accounts
Additional Resources
- Phishing Scams
- Signs of Identity Theft
- Fraud Defender
- Federal Trade Commission Guidance
- OnGuardOnline
- U.S. Postal Service FAQs on identity theft, credit card fraud and more
Click here to visit our Security Center for more tips and information.

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