HCFCU Announces Crystal Williams as New Branch Manager

June 11, 2024

HCFCU Announces Crystal Williams 
as New Branch Manager for Honokaa, Kohala Branches

Kohala, HI – Hawaii Community Federal Credit Union (HCFCU), a leading financial institution serving the communities of Hawaii Island, is pleased to announce the appointment of Crystal Williams as the new Branch Manager for the Honokaa and Kohala branches. With extensive experience within HCFCU and a strong background in financial services, Ms. Williams is well-equipped to lead both branches and continue providing its members with excellent service.

As a member of the HCFCU team since 2013, Ms. Williams began her career as a Teller, where she gained experience in processing financial transactions and assisting with new account openings. She was then promoted to Branch Support Services Specialist, where she supported front-line staff, managed ACH forms, BSA reports, and wire transfers, and conducted monthly audits and ATM maintenance. In 2016, Ms. Williams was again promoted to Loan Officer I/II. In this capacity, she worked closely with applicants to obtain information for loan applications, educated members on various loan products, analyzed applicants' financial status, and approved loans within specified limits. 

Ms. Williams is currently pursuing a degree in Business Administration from the University of Hawaii at Hilo. Her academic background, practical experience, and certifications, including an NMLS Mortgage License and Notary Public certification, make her a well-rounded and highly qualified leader for the Honokaa and Kohala branches.

“We are excited to welcome Crystal Williams as the new Branch Manager for our Honokaa and Kohala branches,” said Tricia Buskirk, President & CEO at HCFCU. “Crystal’s deep understanding of our operations, combined with her dedication to member service and community involvement, make her an ideal fit for this role. We are confident that under her leadership, these branches will continue to thrive and provide outstanding service to our members.”

For more information, please visit www.hicommfcu.com.

About Hawaii Community Federal Credit Union: Hawaii Community Federal Credit Union is a not-for-profit, federally insured financial institution owned by its 45,000 members. HCFCU’s branches are located in Hilo, Honokaa, Kailua-Kona, Kaloko, Kealakekua, and Kohala. Additionally, HCFCU has Student Credit Unions in Hilo, Honokaʻa, Kealakehe, Kohala, and Konawaena High Schools. HCFCU provides service-minded financial professionals who facilitate mortgage, land, construction, small business, education, personal, and auto loans. HCFCU also offers complete checking and savings services, drive-up tellers; credit and debit cards with rewards; online and mobile banking; investment services, and youth programs. HCFCU also supports numerous Hawaii Island non-profit organizations and community events. Membership in Hawaii Community Federal Credit Union is open to all Hawaii Island residents.
Frequently Asked Questions

Phone Numbers

Lost/Stolen VISA®

Mailing Address:

73-5611 Olowalu Street, Kailua-Kona, HI 96740

Hawaii Community Federal Credit Union's routing number is 321379818.

We offer notary serives at all our branches. We recommend you call ahead to schedule an appointment at 808-930-7700.


We all want peace of mind when it comes to keeping our hard-earned money in savings accounts. Your Hawaii Community Federal Credit Union accounts are safe with us and insured by the NCUSIF for up to $250,000. If you need insurance beyond that amount, we'll help you structure your account so you can get additional coverage. Keep in mind our IRA accounts are insured separately up to $250,000, too.


Yes, Hawaii Community Federal Credit Union participates in shared branching. Whenever you're traveling on the mainland, you can still get easy access to your Hawaii Community Federal Credit Union account through our partnership with the CO-OP Network.
Locate a shared branch online or by calling 888-748-3266.

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