Facilities Manager

Posted date: January 17, 2023
Location: Kaloko Administrative Office
Reports to:  VP of Operations

Primary Functions:

Ensures the proper functioning of all Credit Union facilities to enable business to be conducted: 1) in a manner that is safe; 2) in compliance with all laws and regulations related to employee and member safety and accessibility; 3) within an environment that is attractive and comfortable for employees and members; 4) with continuity and reliability. Routinely inspects workstations, buildings, sidewalks, parking areas, landscaped areas, etc. to ensure proper working order, functionality and aesthetic appearance. Responsible for the maintenance of all plumbing, appliances, electricity, gas, water, septic systems and sewer. 

Essential Duties and Responsibilities:

  • Administers the compliance of all laws, regulations, and Credit Union policies concerning employee health and safety, employee accessibility, member safety, and member accessibility, as they relate to Credit Union facilities.
  • Develops and administers a preventive maintenance program for each facility.
  • Performs on-site inspections of footings, foundation, framing, electrical, plumbing, mechanical systems, air conditioning systems, fire prevention and smoke detection systems.
  • Responsible for the testing of all alarm and surveillance systems, and all fire prevention and smoke detention systems.
  • Performs routine maintenance which may include but is not limited to changing light bulbs, minor repairs, touch up painting, unclogging sinks and toilets, and maintaining exterior signs and lights.
  • Makes recommendations on non-routine maintenance or repairs that require specialized vendors or contractors to complete. Obtains written proposals from specialized vendors or contractors as well as verification of licenses, appropriate evidence of insurance or other documentation. Coordinates schedule of work to be performed and verifies completion of work as specified. 
  • Responsible for addressing safety concerns at all facilities. Shall act as Safety Officer for the Credit Union.
  • Responsible for the security of all facilities, ATMs, and Credit Union vehicles
  • Ensures proper security measures for all facilities, and collaborates with security systems vendors or security professionals, as necessary.
  • Maintains up to date records of facilities for all State, Federal, County, insurance, and other inspections. Remediates any findings resulting from inspections. 
  • Develops, and ensures the fulfillment of, agreed upon standards for work performed by contractors for facilities maintenance including but not limited to window washing, landscaping and irrigation, pruning of trees, concrete pressure washing, janitorial, mold remediation and clean-up, air conditioning maintenance, carpet cleaning, etc.
  • Arranges for the repair and maintenance of Credit Union vehicles, appliances, and other equipment. 
  • Collaborates with Sr. Management on long-term planning for the needs of existing facilities, and potential future facilities.
  • Communicates regularly with Branch Managers or other department staff to determine if there are outstanding facilities issues that need to be addressed.
  • Maintains the cleanliness and presentation of the premises and ensures comfortable working conditions.

Administrative Functions:

  •  Prepares reports on facilities maintenance, improvement and repair activities; health and safety incidents; other types of reports as required by Sr. Management. 
  • Promotes and advances a work environment in which employees can feel physically and emotionally safe
  • Works with various departments and Sr. Management to ensure organizational alignment on facilities priorities 
    and needs.
  • May assist with the filing of insurance claims for incidents of injury on Credit Union premises

Miscellaneous Functions:

  • Completes the required Bank Secrecy Act (BSA) training and complies with the BSA policy and procedures.
  • As a member of the staff, answers incoming phone calls, assists members as the need arises, and performs other duties as assigned.
  • Assists other co-workers when needed.
  • Promotes all Credit Union products and services.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The 
requirements listed below are representative of the mental, physical, knowledge, education and/or experience required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions


Mental Requirements:

  • Requires attention to detail, concentration, logical thinking, good judgment and responsiveness in a timely manner.
  • Is able to understand rules, policies and regulations, concepts and implement these while ensuring regulatory compliance.
  • Is able to handle projects by prioritizing projects and meet deadlines.
  • Is able to work independently and creatively.
  • Is able to work well with people.
  • Is able to work under stressful and pressure filled situations.
  • Is able to apply basic mathematical skills.

Physical Requirements:

  •  Is able to show up to work as scheduled.
  • Is able to occasionally lift, carry, push, and pull items weighing up to 50 pounds.
  • Is able to operate 10-key by touch and type 30-40 wpm accurately.
  • Is able to occasionally reach or climb a ladder to reach upper shelving.
  • Is able to sit for extended periods of time.
  • Is able to communicate clearly in person or over the phone and/or in writing.
  • Is able to move around the office on surfaces primarily of carpet.
  • Is available for occasional business travel, including land and air travel.
  • Is able to establish effective working relationships with management, staff and other organizations.

Other Requirements:

  •  Must possess excellent leadership skills.
  • Must possess excellent verbal and written communication skills.
  • Must possess excellent organizational, problem-solving, and decision-making skills.
  • Must be able to operate all applicable equipment, systems, and computer applications.
  • Must be able to perform all job duties with minimal supervision of day-to-day activities.
  •  May be required to use his/her/their personal car to perform credit union business.
  • May be required to work at different branch/location.
  • May be required to work beyond the normal business hours, including weekends.
  • May be required to attend seminars or classes to increase job skills.
  • Must be bondable and have a clear credit rating.

Education and/or Experience:

  • Bachelor’s degree in business or related field or equivalent experience 
  • At least five years of related experience in Facilities Management, with a minimum of two years of supervisory experience.
  • Knowledge of budgeting, procurement, service contracts, general knowledge in commercial building construction, grounds maintenance, and contract/leasing agreements.
  • May be required to obtain various job-related certifications. 
  • Knowledge of OSHA Standards, all appropriate life safety and fire and health codes, Americans with Disabilities Act and applicable state and local building codes. 
  • Proficient with the use of computers.

Working Conditions:

  •  Work is primarily inside an air-conditioned, well-lighted office setting, and high humidity.
  • Must be able to work alone and with others.
  • Moderate noise level.
  • Frequent public contact.
  • Potential exposure to the threat of violence at any time

Apply Online

This description of duties and qualifications should not be construed to imply that these requirements are the exclusive duties of the position. Incumbent will follow any other job related instructions and perform any other related duties as may be required by the supervisor.
Frequently Asked Questions

Phone Numbers

Lost/Stolen VISA®

Mailing Address:

73-5611 Olowalu Street, Kailua-Kona, HI 96740

Hawaii Community Federal Credit Union's routing number is 321379818.

We offer notary serives at all our branches. We recommend you call ahead to schedule an appointment at 808-930-7700.


We all want peace of mind when it comes to keeping our hard-earned money in savings accounts. Your Hawaii Community Federal Credit Union accounts are safe with us and insured by the NCUSIF for up to $250,000. If you need insurance beyond that amount, we'll help you structure your account so you can get additional coverage. Keep in mind our IRA accounts are insured separately up to $250,000, too.


Yes, Hawaii Community Federal Credit Union participates in shared branching. Whenever you're traveling on the mainland, you can still get easy access to your Hawaii Community Federal Credit Union account through our partnership with the CO-OP Network.
Locate a shared branch online or by calling 888-748-3266.

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