2019 Employee of the Year Ashlyn Uina

Congratulations to Ashlyn Uina for being named Hawaii Community Federal Credit Union’s Employee of the Year for 2019!

In April, we had the great honor of recognizing our own Ashlyn Uina, training and development coordinator, as Hawaii Community FCU’s Employee of the Year!! Always the professional, Ashlyn’s dedication to her job puts the interest of our credit union and members first, and she never backs down from a challenge.

Our staff know they can always count on Ashlyn for advice and solutions to a difficult problem and we’re so grateful to have her as a part of our `ohana here.

Congratulations Ashlyn and mahalo for everything you do to make every member experience absolutely exceptional!!!

Staff Service Awards
Staff Service Awards This year we recognized 265 years of dedicated service to our members by 17 employees. 50 Years Wynona Palmer – Visa Clerk II, Kaloko Facility 35 Years Claire Hayama – Share Draft Officer, Kaloko Facility Edwina Pauole – Accounting Officer, Kaloko Facility 25 Years Mel Ventura - Executive Vice President of Member Services, Kaloko Facility 20 Years Lorrie Gomes – Senior Teller, Kailua Branch Roberta Hall - Teller Clerk II, Honokaa Branch Andrea Hori - Senior Teller, Kohala Branch 15 Years Hilda Ittu – Share Draft Specialist, Kaloko Facility 5 Years Rose Kagawa – Branch Manager, Kaloko Branch Linda Meyer – Vice President of Information Systems, Kaloko Facility Elissa “Mikela” Mitchell – Branch Support Coordinator, Kealakekua Branch Ofie Schamber - Branch Manager, Kealakekua Branch Kalea Pasco – Loan Processor, Kaloko Branch Wrendi “Nalani” Omori – Teller Clerk II, Kealakekua Branch Elsie Quintana – Information Systems Officer, Kaloko Facility Shanda Yamamoto – Teller Clerk II, Kohala Branch Valerie Umeda - HR Coordinator, Kaloko Facility We’d also like to thank Crystal Yamasaki, Board Secretary, for 5 years of volunteer service to Hawaii Community Federal Credit Union.
Continuiing To Serve

Thank you for your continued patience and understanding as we adapt how we serve you and your family through the COVID-19 pandemic while ensuring the safety and well-being of all members and employees. Our Hilo, Kailua and Kaloko Branches have resumed Saturday hours between 8:30 a.m. and 12 p.m. We ask everyone visiting one of our branches to please practice the following healthy habits.

This information is current as of mid-June and is dependent on future government orders. Please visit www.hicommfcu.com for the most up-to-date information.

Kupuna Hours Service between 8:30 and 10 a.m. Monday-Friday are reserved for seniors and those most at risk. Facemasks Required All visitors over the age of 2 are required to wear facemasks at all times while visiting the credit union except when verifying identification. Sanitize your hands Hand sanitizer is available at the entrance of all branches for your convenience. Practice social distancing Maintain at least six feet between you and others and refrain from hugs, handshakes and other physical contact. Stay home If you’re ill Please schedule your visit for another day if you are experiencing illness or are under an illness - or travel-related quarantine order. Access your accounts anytime As always, our ATMs, drive-up services, online banking and mobile app continue to offer you the ability to access your accounts without having to wait in line at a branch.
We're updating our agreements

To continually improve our service and value to members and remain consistent with regulatory changes, we are updating our Member Service Agreement (MSA) and Business Member Service Agreement (BSA).

The new agreements are effective as of July 1, 2020 and can be found at


83rd Annual Meeting

Each year we look forward to welcoming all our members to our Annual Membership Meeting & Luncheon in recognition and celebration of our staff and members. Unfortunately because of the COVID-19 pandemic, we had to cancel this year’s luncheon to ensure the health and safety of staff and members. A virtual business meeting was held on May 9, 2020.

We look forward to seeing you all at our 84th Annual Membership Meeting & Luncheon next year!

2020 Board of Directors

Three nominees submitted by the Board Nominations & Election Committee were elected to serve another three-year term. Because of the ongoing COVID-19 pandemic, the results were announced during a virtual business meeting held on May 9, 2020.

Board of Directors

The Board Officers are Dwight Manago as chairman, Daryl Kurozawa as vice chairman, Lloyd Tanaka as treasurer, and Chrystal Yamasaki as secretary. Also serving on the Board from 2020 – 2021 are Peggy M. Ciriako, Tom Griffiths, Russell Komo, and Carol Ikeda.

Board members serve on a voluntary basis and are elected to three-year terms at the credit union. They’re responsible for guiding management in the direction of the credit union on behalf of the credit union’s 42,800 member-owners in support of members’ financial needs. They are also responsible for maintaining sound fiscal condition of the credit union, allowing the institution to continue supporting the island’s community.

2020 Scholarship Recipients
2020 Scholarship Recipients This year marks the 35th year that Hawaii Community Federal Credit Union has presented scholarships to local youth, and this year, we awarded $26,000 to help our bright students pursue their dreams! Congratulations AND best wishes to our college-bound recipients! WILMER AGPAOA Albert Akana Scholarship Kea’au High School justice aoki mitsugi Inaba Scholarship Laupahoehoe High School zoey block JOHN Y. IWANE Scholarship Waiakea High School YURI ‘SARAH’ CHOI MICHAEL ASAM Scholarship Kealakehe High School ROWLIE JOHN FLORES YASUNORI DEGUCHI Scholarship* Georgetown University JAZZ FRANCISCO STUDENT CREDIT UNION Scholarship Kohala High School TERRA HERNANDEZ PETER T. HIRATA Scholarship Parker High School JANA MASUNAGA FRANK ISHII Scholarship Konawaena High School CELLINNA SIMMONS STUDENT CREDIT UNION Scholarship Hilo High School LUCY YOES KATSUMASA TOMITA Scholarship Hawaii Academy of Arts & Science *Yasunori Deguchi Scholarship available to post high school graduates attending, or plan on attending, college.
Student Choice Lending Solutions

We offer an alternative student loan program, Credit Union Student Choice, that helps students fill the funding gaps that federal aid can leave behind. As the cost of both public and private colleges and universities continues to increase, federal funding has not kept up. This growing gap between what college costs and the financial aid available is causing many families to resort to higher cost loans to pay for higher education.

  • Significantly lower rates
  • No origination fees
  • Flexible repayment terms
  • An easy online and phone application!

Prior to Applying for a Credit Union Student Choice Loan, be sure to ...

  • Fill out a Free Application for Federal Student Aid (FAFSA)
  • Apply for scholarships - you never know how many you may be eligible for
  • Take the maximum amount of Federal Stafford Loans
  • Know which college you are going to attend
Student Choice Lending Solutions
Congratulations class of 2020

This year’s graduating seniors have faced a challenge that’s been unprecedented for our communities, and our community has risen to the task of celebrating the accomplishments of our bright youth. We’re so thrilled to be part of a community that embraces its neighbors and lifts up its young members amid challenges such as these.

Among this year’s graduating class were members of our own credit union ohana, including children and grandchildren of our staff as well as students who have contributed to our Student Credit Unions at Hilo, Kealakehe, Kohala and Konawaena High Schools.

Class 2020

Congratulations again to these members and every graduate of the Class of 2020!

Receiving unemployment direct deposits at Hawaii Community FCU

As we continue through these unprecedented times, the COVID-19 pandemic has had detrimental effects on our community workforce. These are especially tough times for those who have lost their jobs. For those who have filed for unemployment, please be aware of the following requirements:

To receive deposits to a Hawaii Community FCU account, please ensure you provide the Department of Labor the proper HCFCU routing number: 321379818

If you wish to have your unemployment benefits deposited to your HCFCU checking account, you will need to provide the 13-digit account number associated with your checking account. This number, along with the routing number, can be found at the bottom of your personal credit union checks below the memo line.

You can also find your checking account number in online banking and our mobile app by selecting your checking account from the home screen and then selecting “Details.” The account number is under the heading “MICR.” The routing number can also be found on that same page.

For deposits into savings accounts, you will need your HCFCU account number. This is a shorter number, typically six digits or fewer. You can find your savings account number in online banking by selecting your Savings Account from the home screen. The number that appears at the top of your Savings Account page is your account number. Do not include the dash or any numbers that appear after the dash (e.g. “00”).

HCFCU is here to assist you as you work through your financial challenges. Call one of our branches today at 930-7700 if you would like more information.

For more information regarding Unemployment Insurance, please visit https://labor.hawaii.gov/ui/.

Financing Higher Education with Financial Cents

What’s in store for your future? With Financial Cents, you can learn the tools you’ll need to successfully plan for higher education and other milestones in your future.

Financial Cents is a FREE digital financial education program designed to help you better manage your money. Get started today and take the first step in preparing for your financial future. Mobile and tablet enabled so you can learn anytime, anywhere.


• Auto Loans • Budgeting • Building Emergency Savings • Checking Accounts • Credit Cards • Credit Scores & Reports • Homeownership • Identity Protection • Investments • Retirement Planning


Hawaiian Pattern graphic


Holiday Schedule

All branches will be closed on the following dates*

Labor Day | Monday, September 7
Columbus Day | Monday, October 12

*Branches will be open until 6:00 pm on Thursday prior to any holiday closings that occur on a Friday.


808-329-8192 TTY




73-5611 Olowalu St., Kailua-Kona, HI 96740


800-543-5073 (After hours)



Co-ops Federally insured by NCUA The Owners Count newsletter is published for members of Hawaii Community Federal Credit Union. The articles and opinions in this publication are for general information only and are not intended to provide specific advice or recommendations for a specific product or service. We suggest that you consult your attorney, accountant or financial or tax advisor with regard to your individual situation. Entire publication© Hawaii Community Federal Credit Union, 2020. All rights reserved.