Mistakes happen. Hassles don't have to.
Keep overdrafts under control with our Overdraft Protection & Courtesy Pay Programs.
Overdraft Protection at Hawaii Community Federal Credit Union is a free service that will automatically move funds from a specified savings account in your name, or approved line of credit, to your checking account to help cover a transaction that you may not have sufficient available funds to cover.
Overdraft Protection automatically transfers funds in increments of $100, from your designated savings account or approved line of credit, to cover a transaction in your checking account. When a transaction is made that exceeds the available balance in your checking account, Overdraft Protection makes the automatic transfer to cover the transaction. Overdraft Protection from a line of credit requires completion of a loan application and is subject to credit approval.
It can be used to cover in-person withdrawals, checks, debit card transaction, ACH (Automated Clearing House) transactions, online bill pay and possibly other electronic means.
To utilize Overdraft Protection please visit one of our branches or call us at 808-930-7700.
You will not be covered by Overdraft Protection if you have insufficient available funds in your savings account, or line of credit, to cover the overdraft amount in your checking account. Overdraft Protection is also restricted to a total of six (6) uses per month, however there are other automated transfers that count towards that six (6) use limit.
There are no charges for Overdraft Protection. You are limited to six (6) uses per month in combination with other applicable transfers.
This program saves you the inconvenience of having your checks or other transactions returned due to insufficient available funds in your account. With Courtesy Pay, your transaction may get paid even if you do not have sufficient available funds in your account. You avoid the embarrassment, the hassle and better yet you avoid the merchants’ Non-Sufficient Funds (NSF) fees.
When a transaction is made that exceeds the available balance in your account it will be honored, up to the appropriate limit that is set for your account. Your account will be in the negative for the transaction amount plus the Courtesy Pay Fee of $25. This fee is assessed every time Courtesy Pay is used. You must deposit the amount needed to bring your account out of a negative balance within every thirty (30) day period.
Courtesy Pay applies to overdrafts created by in-person withdrawals, checks, ACH debits, eBranch online bill pay and transfer requests over the phone, as well as recurring debit card transactions, everyday debit card transactions and ATM transactions up to the limit that is set for your account.
You must Opt-In for everyday debit card and ATM card transactions to be eligible for coverage, excluding Small Business Checking Accounts.
Whether your overdrafts will be paid is discretionary and we reserve the right not to pay. Your account must meet minimum qualifications to be considered eligible for the Courtesy Pay program.
Your account must meet the following minimum qualifications to be eligible for Courtesy Pay:
- Your checking account must be open and active for a minimum of sixty (60) calendar days
- No delinquent HCFCU loans more than fifteen (15) days
- No levies or garnishments on the account
- The account is not classified as dormant, non-profit or a Public Funds
- Member is not a minor with a Youth Share Account or Student Credit Account; and
- The account has not been at a zero (0) balance or negative balance for more than thirty (30) days.
Courtesy Pay may not honor an overdraft that includes, but is not limited to:
- Exceeding a limit specified for your account type in our Courtesy Pay Program
- Non-authorized overdrafts caused by failure to opt-in or a previous opt-out
- Not adhering to any term of the Courtesy Pay agreement
- If we have terminated your Courtesy Pay service.
For more information on this program, please contact us at 808-930-7700 (Neighbor Islands please call us toll-free at 800-514-2328).
Please call us at 808-930-7700 or visit any branch
to Opt-In for your everyday debit card and ATM transactions to be eligible for Courtesy Pay.
There is a $25 fee every time Courtesy Pay is used.
If eligible, Courtesy Pay will cover appropriate transactions up to the limit that is set for your account (including assessed fee of $25 per use).
Check Advantage (personal) checking and Small Business Checking accounts have a maximum limit of $500. Money Manager and Premium Saver checking accounts have a maximum limit of $1,000.
For more information about our Overdraft Protection and Courtesy Pay Programs please contact us at 808-930-7700
(Neighbor Islands please call us toll-free at 800-514-2328).
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