Vice President Information Systems

Posted date: January 25, 2021
Location: Kaloko Facility
Reports to: Executive Vice President Support Services

Essential Duties and Responsibilities:


Primary Functions:

Information Systems Coordinator will provide support to end users, supporting hardware, software, applications, interfaces, printers and basic networking issues as related to both the network and the core processing system. Primary responsibilities will include monitoring and answering the phone, logging and troubleshooting incidents, escalating problems, performing follow-up for status and resolution.

Assists the Information Systems Officer and Network Officer in maintaining the Credit Union’s core and network.

Essential Duties and Responsibilities:

Administrative and Development Functions:


 Development Functions
  • Oversees the coordination of the technology plan and the long term strategic objectives of the Credit Union regarding information systems with department heads and management staff
  • Develops an annual technology plan and budget
  • Oversees and reports on the management and mitigation of information cybersecurity risks across the institution.
  • Develops, Implements, and periodically review the Credit Union’s disaster recovery plan as related to information systems
  • Facilitates the process of evaluating, developing and implementing products, services and programs related to information systems
  • Maintains the highest levels of internal and external member service by:
    • Communicating openly, honestly and constructively;
    • Treating all employees and members with dignity, respect and courtesy;
    • Implementing all programs dedicated to the improvement of staff morale; and
    • Maintaining the highest levels of knowledge required to publicly speak of the Credit Union in the manner of an expert
  Assists the Information Systems Officer and Network Officer in maintaining the Credit Union’s core and network.

Essential Duties and Responsibilities:

Administrative and Development Functions:


 Development Functions
  • Ensures the optimal day to day operation of all information systems to include job scheduling, backups, upgrades, troubleshooting, user access, interfaces to outside systems, security monitoring and report writing
  • Ensures prompt review and resolution of staff issues related to information systems
  • Keeps records and performs basic preventive maintenance on all information systems components,
  • Ensures security of information systems from unauthorized access
  • Keeps current with the trends in service delivery and makes recommendation on software, systems and delivery channels for our products
  • Participates in the development of new products and/or product enhancements inclusive of designing, monitoring systems, implementation procedures, policy changes, etc.
  • Regularly investigates and introduces process improvement measures and makes recommendation for consideration

Assists the Information Systems Officer and Network Officer in maintaining the Credit Union’s core and network.

Essential Duties and Responsibilities:

Administrative and Development Functions:


 Development Functions
  • Ensures that all information systems are maintained to remain compliant with respective rules and regulations
  • Acts as a liaison in coordinating with vendors and regulatory agencies in all issues related to information systems
  • Develops management information tools and methods
  • Coordinates training and educating staff to maximize efficient utilization of information systems with Human Resources department
  • Develops and maintains operational procedures related to information systems
  • Assists management with developing strategic technology objectives
  • Provides leadership for problem resolution and facilitates improved working relationships
  • Oversees operations budget to ensure compliance with organizational expenditure requirements
  • Manages work performance and completes appraisals of all supervisors under his or her control, and submits, when called for, recommendations to the President regarding matters such as training, self-development programs and supplies, equipment and other properties
  

Assists the Information Systems Officer and Network Officer in maintaining the Credit Union’s core and network.

Essential Duties and Responsibilities:

Administrative and Development Functions:


 Development Functions
  • Interviews and hires employees for the authorized positions of the Information Systems department
  • Responsible for at least semi-annual performance appraisal of the Information Systems department personnel
  • Determines salary adjustments, incentive bonuses, position changes, disciplinary action, and submits recommendation for dismissal of operations staff for approval by the President/CEO or his/her designate
  • Coordinates work schedules and vacation schedules for department staff
  • Coordinates work load and work flow of Information Systems department personnel; makes job assignments or reassignments as required; sets performance standards which ensure completion of work in a timely and accurate manner
  • Coordinates the training and cross-training of Information Systems staff

Assists the Information Systems Officer and Network Officer in maintaining the Credit Union’s core and network.

Essential Duties and Responsibilities:

Administrative and Development Functions:


 Development Functions
  • Completes the required Bank Secrecy Act (BSA) training and ensures that the BSA policy and procedures is adhered to by the authorized personnel he/she supervises
  • As a member of the credit union staff, answers incoming phone calls; assists members and co-workers as needs arise; and performs work on projects as needed
  • Other duties may be assigned
 

Assists the Information Systems Officer and Network Officer in maintaining the Credit Union’s core and network.

Essential Duties and Responsibilities:

Administrative and Development Functions:


 Development Functions
  • Assists in coordinating the goals and objectives of the Credit Union
  • Promotes Credit Union services and Credit Union philosophy, and upholds the image of the Credit Union
  • Participates in the activities of the League, Chapter, and other affiliated organizations
  • Assists President/CEO and Executive Vice Presidents with the public relations program of the Credit Union
  

Assists the Information Systems Officer and Network Officer in maintaining the Credit Union’s core and network.

Essential Duties and Responsibilities:

Administrative and Development Functions:


 Development Functions
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed below are representative of the mental, physical, knowledge, education and/or experience required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Assists the Information Systems Officer and Network Officer in maintaining the Credit Union’s core and network.

Essential Duties and Responsibilities:

Administrative and Development Functions:


 Development Functions
  • Is able to analyze complex rules, regulations, concepts, policies and implement requirements to ensure regulatory compliance
  • Is able to plan, organize and implement new programs and concepts
 

Assists the Information Systems Officer and Network Officer in maintaining the Credit Union’s core and network.

Essential Duties and Responsibilities:

Administrative and Development Functions:


 Development Functions
  • Requires attention to details, application of sound decision-making principles, concentration, logical thinking, resourcefulness, flexibility, good judgment and responsiveness in a timely manner
  • Is familiar with the operations of a credit union including document, policies, procedures, systems, credit union philosophy, legislative requirements, history
  • Is able to establish effective working relationships with members, staff and other organizations
  • Is able to effectively and efficiently supervise employees, handle complaints, and grievances following established procedures; while maintaining necessary confidentiality
  • Ability to handle multiple projects by prioritizing projects and meeting deadlines
  • Is able to work after hours and on weekends to perform systems upgrades, month-end procedures and other system duties
  • Is able to work under stressful and pressure filled situations
  • Is able to apply basic mathematical skills
  • Is able to speak in front of groups of people
  

Assists the Information Systems Officer and Network Officer in maintaining the Credit Union’s core and network.

Essential Duties and Responsibilities:

Administrative and Development Functions:


 Development Functions
  • Is able to show up to work as scheduled
  • Is able to occasionally lift, carry, push, and pull items weighing up to 20 pounds
  • Is able to operate 10-key by touch and type 30-40 words per minute accurately
  • Is able to sit for extended periods of time
  • Is able to communicate clearly in person or over the phone and/or in writing
  • Is able to move around the office, primarily on carpeted surfaces
  • Is available for occasional business travel involved, including land and air travel
  •  
 

Assists the Information Systems Officer and Network Officer in maintaining the Credit Union’s core and network.

Essential Duties and Responsibilities:

Administrative and Development Functions:


 Development Functions
  • May be required to use personal car to perform Credit Union business
  • May be required to work at different branches
  • May be required to work beyond normal business hours, including weekends
  • May be required to attend seminars or classes to enhance job skills and knowledge
  • Must be bondable and have a clear credit rating

Assists the Information Systems Officer and Network Officer in maintaining the Credit Union’s core and network.

Essential Duties and Responsibilities:

Administrative and Development Functions:


 Development Functions
  • High school graduate / GED equivalent with five (5) years of experience in Information Technology field in a Credit Union or other financial institution; or
  • Graduate of an accredited college or university with four (4) years' experience in Information Technology field in a credit union or other financial institution; or
  • Business College graduate with three (3) years' experience in Information Technology in a credit union or other financial institution; or
  • Previous experience with SUMMIT Spectrum system preferred
  • Work experience that demonstrates excellent oral and written communication skills to effectively provide feedback, and problem resolution
  • Must demonstrate managerial abilities including communication, organization, planning and leadership skills
  • Must have ability to supervise employees, handle complaints and grievances following established procedure
  • Must have the ability to speak to groups of people
  

Assists the Information Systems Officer and Network Officer in maintaining the Credit Union’s core and network.

Essential Duties and Responsibilities:

Administrative and Development Functions:


 Development Functions
  • Work is primarily inside an air-conditioned, well-lighted office setting, and high humidity
  • Will work alone and with others
  • Work environment includes moderate noise level
  • Will have frequent public contact
  • Potential exposure to the threat of violence at any time

 
 
This description of duties and qualifications should not be construed to imply that these requirements are the exclusive duties of the position. Employees will follow any other job related instructions and perform any other related duties as may be required by a supervisor.
 
Apply Online

This description of duties and qualifications should not be construed to imply that these requirements are the exclusive duties of the position. Incumbent will follow any other job related instructions and perform any other related duties as may be required by the supervisor.