Marketing Coordinator

Posted date: March 2, 2021
Location: Kaloko Facility
Reports to: Marketing Officer


Assists the Corporate Development & Marketing Officer with executing marketing functions to meet the operational and administrative objectives of the Credit Union.



Marketing Functions:

  • Maintains and assists with creating features, graphics and content for the Credit Union website, intranet and VideoNet advertising screens
  • Creates, manages and maintains graphical and textual content of Credit Union advertising
  • Maintains adherence to the Credit Union brand image and brand management through internal branch and external advertisements
  • Serves as technical liaison with various departments, including Marketing (website and branding elements)and Human Resources (employment advertisements)
  • Assists with maintaining Credit Union’s website with current and accurate information and keeping abreast with website compliance
  • Assists with providing network and intranet support of marketing forms and documentation
  • Assists the Corporate Development & Marketing Manager to act as a liaison with advertising agencies and other suppliers of creative and marketing services and ensures their output remains consistent with the Credit Union’s goals and corporate image
  • Assists Corporate Development & Marketing Manager with conducting member surveys or focus group meetings
  • Works with vendors who are responsible for developing or creating portions of the Credit Union’s marketing plan
  • Assists Corporate Development & Marketing Manager with research and development of new products including packaging, pricing, and marketing strategies
  • Assists Corporate Development & Marketing Manager and vendors with developing brochures and other collateral for Credit Union products and services
  • Maintains file of market research including competitor marketing strategies and product and service differentiation
  • Executes the Credit Union’s marketing plan. 
Public Relations Functions:
  • Assists Corporate Development & Marketing Manager with designing and developing the “Owners Count” newsletter with vendor, staff and members on a quarterly basis.
  • Assists with coordinating activities at the Credit Union’s annual membership meeting or similar functions
  • Assists the Corporate Development & Marketing Manager in partnership with vendors with implementing the Credit Union’s public relations program, community development projects, and social responsibility commitments:
Miscellaneous Functions:
  • As a member of the staff, answers incoming phone calls; assists members and co-workers as needs arise; and performs work on projects as needed
  • Trains employees in area of expertise when required
  • Completes the required Bank Secrecy Act (BSA) training and implements and complies with the BSA policy and procedures
  • Actively seeks opportunities to cross sell appropriate and applicable products and services offered by the Credit Union
  • Other duties may be assigned
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed below are representative of the mental, physical, knowledge, education and/or experience required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Mental Requirements:

  • Requires creative writing and oral communication skills, attention to details, application of sound decision-making principles, concentration, logical thinking, resourcefulness, good judgment and responsiveness in a timely manner
  • Requires basic computer skills with desktop publishing
  • Is able to handle multiple assignments by prioritizing projects, follow-through and meeting deadlines
  • Is able to work under stressful and pressure filled situations
  • Is able to apply basic mathematical skills
  • Is familiar with the Federal Credit Union Act, Rules and Regulations and other related federal and state laws as they relate to advertising and marketing
  • Is familiar with the responsibilities of marketing in a credit union to include documents, policies, procedures, systems, credit union philosophy, history, organization ethical standards and bylaws
  • Is able to establish effective working relationships with members, staff and other organizations
  • Is able to keep abreast of all regulatory and operational matters which affect Credit Union marketing and corporate development
  • Is able to speak in front of groups of people
  • Is able to maintain dedication to high ethical standards of professional and personal conduct in the best interest of the Credit Union membership

 Physical Requirements:

  • Is able to show up to work as scheduled
  • Is able to occasionally lift, carry, push and pull items weighing up to 20 pounds
  • Is able to operate 10-key by touch and type 30-40 wpm accurately
  • Is able to sit for extended periods of time
  • Is able to communicate clearly in person or over the phone and/or in writing
  • Is able to move around the office, primarily on carpeted surfaces
  • Is available for occasional business travel, including land and air travel

Other Requirements:

  • May be required to use personal car to perform Credit Union business
  • May be required to work at different branches
  • May be required to work beyond normal business hours, including weekends
  • May be required to attend seminars or classes to enhance job skills and knowledge
  • Must be bondable and have a clear credit rating

Education and/or Experience:

  • High school graduate / GED equivalent with three (3) years in marketing or related field; or
  • Business college graduate of an accredited community college in business administration majoring in marketing with two (2) years of experience in a marketing or related field
  • Proficient with MS Office (Word, Excel, Publisher, Outlook) and creative software (Adobe Creative Suite – Illustrator, InDesign, Photoshop)

Working Conditions:

  • Work is primarily inside an air-conditioned, well-lighted office setting, and high humidity
  • Will work alone and with others
  • Work environment includes moderate noise level
  • Will have frequent public contact
  • Potential exposure to the threat of violence at any time
Apply Online

This description of duties and qualifications should not be construed to imply that these requirements are the exclusive duties of the position. Incumbent will follow any other job related instructions and perform any other related duties as may be required by the supervisor.