There are reports from HCFCU members stating that they are receiving calls or messages from an automated system from individuals with foreign accents. The caller says "your debit card has been cancelled. If you'd like to re-activate your card, please enter your 16 digit card number or your account number."
Our member/owners put it into words better than we ever could. You are the same ones who have also voted us the honor of the Best of West Hawaii 2011’s “Best Financial Institution.”
Members have reported trouble with making cash withdrawals from ATM terminals in foreign countries when using their HCFCU debit cards. The issue is being worked on and will be resolved as soon as possible. We apologize for the inconvenience.
Federal Examiners from the National Credit Union Association recently completed a risk-focused examination of HCFCU concentrating on Credit Risk, Interest Rate Risk, Liquidity Risk, Transaction Risk, Compliance Risk, Strategic Risk and Reputation Risk.
We're changing our ScoreCard Reward program, find out more details.
External Links Disclaimer
If you click 'Accept' an external website that is owned and operated by a third-party will be opened in a new browser window. HCFCU provides links to external web sites for the convenience of its members. These external web sites may not be affiliated with or endorsed by the credit union. Use of these sites are used at the user's risk. These sites are not under the control of HCFCU and HCFCU makes no representation or warranty, express or implied, to the user concerning:
the information, content, presentation, accuracy or opinions of these sites, or
the quality, safety or suitability of any software found on these sites.
Using a hyperlink may identify you as an HCFCU member to the operator of the external site.
HCFCU does not provide and is not responsible for the product, service or overall website content available at these sites. The privacy policies of HCFCU do not apply to linked websites and you should consult the privacy disclosures on these sites for further information.
If you click 'CANCEL' you will be returned to the HCFCU website.